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How md200m Handles Your Personal Data

This Privacy Policy covers what data we collect when you access md200m, how we use it, and what rights you hold over it — including data tied to your account wallet, payment activity through DANA, OVO or GoPay, and your device history.

Account data protectedDANA, OVO, GoPay wallet privacyYour data rights explainedNo third-party data sellingContact us to request changes
md200m How md200m Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete any personal data we hold on your account, contact our support team directly. We aim to respond to privacy-related requests within a reasonable timeframe. Your request should include your registered account email and the specific data or action you are requesting.

Live Chat Start a live chat from your account page to raise a privacy request. Have your account email ready so our team can locate your record quickly.
Email Support Send your data access or deletion request to our support email. Include your registered contact details and describe the data you want reviewed or removed.
Account Settings Some data corrections — like updating your registered OVO or GoPay number — can be done directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data handling practices across account security, cookie use, payment data retention, and your right to request changes. Every layer is designed around your account — not broad data collection for its own sake.

Account Security Your account is protected with session-based authentication. Login activity is logged so that unusual access attempts can be flagged and reviewed by our security team.
Cookie Use We use session cookies to maintain your login state across mobile and browser. No advertising cookies are placed without your knowledge — you can clear them via your browser settings.
Data Retention We keep your account and transaction data only as long as your account is active or as required under applicable local regulations. Closed accounts are subject to our standard data removal schedule.
Your Right to Request Changes You can request a copy of the data we hold, ask us to correct inaccuracies, or submit a deletion request. Contact support via live chat or email with your registered account details.

Common Questions About Your Privacy at md200m

These are the privacy questions we hear most from people managing their accounts in Indonesia. If your question is not covered here, reach out to our support team directly.

We collect your name, contact details, and payment wallet information — such as your DANA, OVO or GoPay reference — needed to verify your account and process transactions.

We do not sell your data. We share it only with payment processors and security partners who are contractually required to use it strictly for the purpose we set.

Send a data access request via live chat or our support email. Include your registered account email and we will respond with the data we hold on your record.

Yes. Submit a deletion request through live chat or email support. Accounts subject to pending transactions or legal retention requirements may follow a separate review process.

We retain payment records while your account is active and for the period required under applicable local regulations. After that, data is removed according to our internal schedule.

Yes, session cookies maintain your login state across mobile browser visits. You can clear these through your browser settings at any time without affecting your account data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.