Reference

What You Need to Know About Our Terms

These legal terms govern your account with md200m, including how we handle your data, what we expect from account holders, and how you can contact us to request changes. Access to our platform depends on local law and is available only in eligible regions.

Account eligibility by regionData handling policyDANA, OVO, GoPay account contextContact rights explainedJurisdiction-dependent access
md200m What You Need to Know About Our Terms
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We take account security seriously across every device you use to access md200m — whether that's your phone on mobile browser or a desktop session. Here is what we do to protect your information and keep your policy rights clear.

Data Retention

We retain your account data only as long as required by applicable law or our operational records policy. You can request a summary of what we hold through account support.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP to your registered mobile number. If you share a device, always log out after each session — your account wallet and linked e-wallet details are tied to that session.

Requesting Changes

To correct, update or remove personal data, contact support with your registered number. We process verified requests in line with applicable data regulations for your region.

POLICY CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about these terms, want to request a copy of your account data, or need to report a policy concern, our support team handles legal and account queries through the channels below. Have your registered mobile number ready — it's the fastest way to verify your account.

Team online

Live Chat

Start a live chat session from any page on md200m. It's the quickest path for account verification queries and policy clarification during supported hours.

Email Support

Send detailed legal or data requests to our support email. Include your registered account number so we can locate your record and respond accurately.

Account Help Centre

Log in and go to Account Settings to raise a formal data access or correction request directly linked to your profile — no separate form needed.

Frequently Asked Legal and Policy Questions

These are the questions we get most often about account terms, data rights and policy contact. If yours isn't here, reach out through live chat or email support.

Account access depends on local law and is available only in eligible regions. It is your responsibility to confirm that using the platform is permitted where you are located.

Yes. Contact our support team with your registered mobile number and request a data summary. We will verify your identity before releasing any account information.

Go to Account Settings on md200m, select contact details, and follow the OTP verification step. You'll need access to both the old and new numbers to complete the change.

When you close your account, the wallet link is removed from our records. Any pending balance should be withdrawn to your DANA, OVO, or GoPay wallet before requesting closure.

We notify you through your registered account contact when terms are updated. Continued use after the effective date means you accept the revised version of the terms.

Raise it through live chat or email support first. Provide your account number and the specific clause in question so our team can address it accurately and efficiently.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.